Regional AVRR Projects

Project Duration: 
January 2019 - Mid 2021
Project Partners: 
Serbian Commissariat for Refugees and Migration (SCRM)
Department for Foreigners of the Border Police Directorate
Ministry of Interior of the Republic of Serbia
Germany – Federal Foreign OfficeGovernment of Austria, Ministry of InteriorDutch Repatriation and Departure Services to the Western Balkans

Joint Objective:

Increased access and availability of services to migrants to return to their countries of origin (CoO).

Outcome 1:

  • Increased outreach - currently approximately 90 locations are covered, including reception/asylum centers, hotspots/public spaces, border areas etc. in all 6 countries
  • Information dissemination – info campaigns, info sessions, leaflets and brochures etc.
  • Improved coordination and cooperation with other service providers e.g. police, health institutions, social services providers.

Outcome 2:

  • Increased capacities for implementation of the AVRR services in the Western Balkans – e.g. national and regional trainings, development of the WB AVRR Curriculum

Outcome 3:

  • Promotion of sustainable reintegration – e.g. info campaigns, reintegration counselling on all 90 locations

Outcome 4:

  • Support to the voluntary return and reintegration
  • Migrants in need of return support turn to IOM for information on voluntary return options
  • Western Balkan governments support the program through effective operationalisation of national AVRR frameworks
  • Migrants are provided with information and counselling subsequently upon return to CoO 


Main partners:

  • Albania: Albanian Border and Migration State Police;
  • Bosnia and Herzegovina: The Service for Foreigners’ Affairs and the Sector for Asylum, both under the Ministry of Security of BiH, responsible for the registration and reception of foreign nationals, and the asylum process;
  • North Macedonia: The Border Police; the Ministry of Interior; and the Ministry of Labour and Social Policy;
  • Montenegro: The Border Police Sector and Directorate for Civil Affairs and Personal Documents, under the Ministry of Interior;
  • Serbia: The Serbian Commissariat for Refugees and Migration (SCRM) and the Department for Foreigners of the Border Police Directorate, Ministry of Interior of the Republic of Serbia;
  • Kosovo*: The Department for Citizenship, Asylum and Migration (Ministry of Internal Affairs) and the Border Police Division for Migrants and Foreigners;


* - This designation is without prejudice to positions on status and is in line with UNSCR 1244/1999 and the ICJ Opinion on the Kosovo declaration of independence.

Project Status: